Digital Commerce

Digital commerce, sometimes referred to as e-commerce, is the buying and selling of goods and services over the internet. It allows users to purchase items online without ever having to leave the comfort of their home or office. This concept has revolutionized traditional retail methods, allowing customers to access a much larger selection of products with ease.

The primary difference between digital commerce and traditional commerce is that digital commerce takes place entirely online. Transactions occur through websites or mobile applications, which are managed by businesses that have set up shop in an online marketplace such as Amazon or eBay. Customers can search for items they wish to buy, compare prices across different vendors and make payments electronically. Digital commerce eliminates the need for physical stores or distributors as it allows customers to directly purchase goods from their computers or other electronic devices connected to the internet.

In comparison, traditional commerce refers to transactions conducted in a physical setting such as a store, mall or market place. Businesses sell goods directly from their premises, often at fixed prices that may be higher than those available in an online marketplace due to additional overhead costs associated with maintaining a physical store front. Payments may be made in cash or credit/debit cards but there is typically no option for electronic payment processing like there would be when shopping online.

Overall, both digital and traditional forms of commerce have their advantages and disadvantages depending on individual needs and preferences. Digital commerce offers convenience in addition to potentially lower pricing through competitive marketplaces while traditional has the potential benefit of providing customers with more personalized experiences due to direct interactions with staff members and other shoppers.

Author

  • Conor Wholly

    Conor went to college at Simon Fraser University in British Columbia, Canada. Since then, his work experience has focused on providing customer service in a range of industries including a winery, a utility company, and a law firm. As an account specialist at Helm, Conor helps clients find creative solutions to their problems. He lives with his partner, three cats, and a dog in South Portland and loves hiking, eating vegan food, and watching trashy reality TV.

Scroll to Top