Operations

Wholesale

Wholesale is a business practice where businesses, particularly manufacturers and retailers, purchase large quantities of goods at a discounted price from suppliers in order to resell them to customers. Wholesale plays a significant role in ecommerce as it makes it easier for online businesses to buy products in bulk and at lower costs than buying …

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Sitemap

A website sitemap is an organized structure of a website’s content that helps search engines like Google, Bing and Yahoo understand the organization of a website better. It serves as a navigational aid to users, helping them to find specific pages on a website, but it also has profound implications for SEO (Search Engine Optimization). …

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Fulfillment

Fulfillment in shipping is the process of receiving, storing, packaging and delivering products to customers. It is a critical aspect of any e-commerce business since it determines how quickly and accurately orders can be processed and shipped. Fulfillment services are provided by third-party logistics companies that specialize in warehousing, picking and packing, labeling and shipping …

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Customer Relationship Management (CRM)

A CRM, or Customer Relationship Management system, is a software solution that helps businesses manage interactions with customers and potential customers. It enables the business to understand its customer base better, as well as to identify any opportunities for improved customer service. In the ecommerce sphere, a CRM can provide invaluable assistance in understanding customer …

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